With the support of The Queen Elizabeth Scholarship Trust, Ben received his primary training from Lucy Coad, a specialist conservator and restorer of historic pianofortes. Ben studied for four years with Lucy at her workshop in the West Country, during which time his QEST Scholarship also helped to fund visits to international collections, facilitated meetings and tuition with other specialists in the UK and abroad, and enabled subscriptions to important academic journals.
Following the completion of his training with Lucy Coad, Ben was apprenticed to Mimi Waitzman, formerly the curator conservator of the Benton Fletcher Collection of historic clavichords, harpsichords, virginals, spinets and pianofortes at the National Trust owned Fenton House in Hampstead, London. Ben has been Keeper of Musical Instruments at Fenton House since 2012 and provides freelance historic keyboard instrument tuning, maintenance and conservation services to the National Trust as well as to other public institutions and private collections. In addition, Ben works for other specialists, where his work ranges from preventive conservation through to complete restoration to playing condition of rare and important keyboard instruments. Ben is based in Bristol where he intends one day to establish a workshop of his own.